How Technology Has Changed the Travel and Tourism Industry
The travel and tourism industry has been one of the most affected by technology. It is now easier than ever to plan, book, and explore your dream vacation. The internet has made it possible for people to find the perfect destination at any time of day, in any part of the world.
The industry is changing rapidly, with new innovations happening all the time. One of the newest trends is that more and more people are booking their trips using their mobile devices rather than going through a travel agent or a computer.
Mobile apps like CELOT have also made it possible for people to find available flights, departure times, travel duration, and flight prices, which can be really convenient when you’re traveling or if you’re planning your trip.
Travelers can now have access to a 24/7 customer support chatbot that uses artificial intelligence to provide customers with everything they need.
Travel companies and aggregator sites are leveraging data available to make smart decisions and recommendations to travelers, such as flight deals, hotels, and other rental services.
Travel agents/professionals are using blogs and social media to share travel tips and advice with travelers and intending travelers.